aurlevian™ is owned and operated by:

Shenzhen Zhixu New Energy Vehicle Co., Ltd.

By accessing aurlevian.com, creating an account, browsing products, or placing an order, you agree to these Terms and the applicable store policies governing your use of our website and transactions.

If you do not agree with these Terms, please do not use the website or submit an order.

To make a purchase through aurlevian™, you must be at least 18 years old or have reached the legal age required to enter into a binding purchase agreement in your place of residence.

If you have not reached the applicable legal age, you may use our website only with the involvement and permission of a parent or legal guardian.

By using aurlevian.com, you confirm that all information provided during browsing and checkout is accurate, complete, and current.

If customer account functionality is available and you choose to create an account, you are responsible for maintaining accurate information and protecting your login credentials.

Please notify us promptly if you believe your account has been accessed or used without authorization.

We make reasonable efforts to present product descriptions, photographs, dimensions, materials, colors, and availability accurately.

aurlevian™ specializes in miniature houses, model building products, creative craft essentials, and miniature world creations designed for hobbyists, makers, and collectors.

Our products may include detailed structures, miniature components, decorative elements, handcrafted finishes, and creative design features.

Product colors may vary slightly due to lighting conditions, photography, screen settings, and display differences.

Measurements and individual component details may have reasonable variations due to production methods and material characteristics.

These variations are part of the character and craftsmanship of miniature creations and are not necessarily considered product defects.

Submitting an order through aurlevian.com constitutes an offer to purchase the selected products under these Terms and applicable store policies.

An automated order confirmation confirms that we have received your order request but does not necessarily mean that the order has been finally accepted.

Before an order is accepted and prepared for shipment, we may perform payment verification, inventory review, fraud prevention checks, and fulfillment checks.

We may refuse, limit, or cancel an order where reasonably necessary because of:

• Payment failure or unsuccessful verification.
• Suspected unauthorized, fraudulent, or abusive activity.
• Unavailable inventory or product availability issues.
• Incorrect pricing or product information caused by technical errors.
• Shipping restrictions or inability to fulfill delivery requirements.

If payment has already been collected for an order that we cancel, the applicable amount will be refunded according to the original payment method where possible.

Prices displayed on aurlevian.com are shown in the applicable currency unless another currency is clearly indicated.

Before payment is submitted, checkout displays product prices, shipping charges, applicable taxes, discounts, and your final order total.

By submitting payment details, you confirm that you are authorized to use the selected payment method and authorize the applicable transaction.

Payment processing may be completed through Shopify and applicable third-party payment providers.

aurlevian™ does not store complete credit card numbers or sensitive payment credentials on its own servers.

Orders are normally processed within:

2–4 Business Days

after payment confirmation. During holidays, promotions, or unusually high order volume, processing may require up to 5 business days.

Business days generally exclude Saturdays, Sundays, and applicable public holidays.

Processing time and carrier transit time are separate periods.

For standard delivery destinations, estimated carrier transit time is generally:

10–15 Business Days After Dispatch

Delivery estimates are provided for reference only and are not guaranteed arrival dates.

Weather conditions, carrier delays, customs procedures, remote destinations, and other circumstances outside our reasonable control may affect delivery.

Eligible products may be returned within:

30 Calendar Days After Confirmed Delivery

subject to the conditions described in our Return & Refund Policy.

Returned products should generally remain unused, complete, and include original components, accessories, and packaging where applicable.

After an approved return has been received, inspected, and approved, eligible refunds will normally be initiated within:

5–10 Business Days

Your bank, card issuer, or payment provider may require additional time to complete the credit process.

Full return requirements are available in our Return & Refund Policy.

Customers should inspect their order promptly after delivery.

If a product arrives damaged, defective, incomplete, incorrect, or materially different from its description, please contact aurlevian™ customer support.

To help us review the issue, please provide:

• Your order number.
• A clear description of the issue.
• Relevant photographs or videos showing the product.
• Photos of the external packaging and shipping label where applicable.

After the issue has been reviewed and confirmed, we will provide an appropriate solution, which may include replacement, refund, reshipment, return assistance, or another reasonable resolution.

Change or cancellation requests should be submitted as soon as possible after an order is placed.

We will make reasonable efforts to assist with modifications before fulfillment begins.

However, changes or cancellations cannot be guaranteed after:

• Order processing has started.
• Products have entered fulfillment.
• Packaging preparation has begun.
• The shipment has been dispatched.

If an order has already entered the shipping process, customers may need to follow the applicable Return & Refund Policy.

No cancellation fee is charged when an order is successfully canceled before fulfillment begins.

Promotional offers, discount codes, and special campaigns may be subject to expiration dates, product exclusions, minimum purchase requirements, availability limitations, or other applicable conditions.

Unless otherwise stated, promotions cannot be exchanged for cash and may not be combined with other offers.

Discount codes must be applied before checkout is completed.

aurlevian™ reserves the right to correct promotional errors, update campaign conditions, limit usage, or discontinue promotions where reasonably necessary.

Promotional limitations do not remove any consumer rights provided by applicable laws.

Products purchased from aurlevian™ should be used according to their intended purpose, product descriptions, assembly instructions, and applicable safety information.

aurlevian™ creates miniature houses, model building products, craft essentials, and collectible miniature world items designed for creative hobbies, personal collections, and decorative display.

These products are not intended to be used as medical devices, safety equipment, or products for purposes other than those described on the product page.

Customers are responsible for selecting appropriate display environments and handling products according to their materials and construction.

Customers interested in bulk orders, wholesale purchases, commercial projects, or resale opportunities should contact aurlevian™ before placing large-volume orders.

Large quantity purchases may require additional availability confirmation or separate commercial arrangements.

Purchasing products from aurlevian™ does not automatically grant permission to represent yourself as an official distributor, authorized retailer, agent, or business partner.

We reserve the right to limit quantities or review unusually large orders to maintain product availability and customer experience.

All content displayed on aurlevian.com, including brand elements, logos, text, graphics, photographs, illustrations, product presentations, website design, and original creative materials, is owned by or licensed to aurlevian™.

The aurlevian™ name, visual identity, product concepts, creative designs, and original website content are protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or commercially exploit any content from aurlevian.com without prior written permission.

Accessing our website does not transfer ownership of any intellectual property rights to customers or third parties.

If aurlevian™ allows customers to submit reviews, photographs, comments, feedback, or other content, you remain responsible for ensuring that your submissions are accurate, lawful, and do not violate the rights of others.

By submitting content, you grant aurlevian™ a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute such content for operating, improving, and promoting our store and products.

We may remove or decline content that includes:

• False or misleading information.
• Abusive, threatening, or inappropriate material.
• Unauthorized personal information.
• Content that violates another person's rights.
• Unlawful or harmful material.

Customer reviews should reflect genuine experiences and should not contain misleading product claims.

When using aurlevian.com, you agree not to:

• Use the website for unlawful purposes.
• Provide inaccurate, false, or misleading information.
• Attempt unauthorized access to website systems or customer information.
• Interfere with website security, operation, or availability.
• Upload malicious software, harmful code, or unauthorized materials.
• Collect personal information from other users without authorization.
• Copy, misuse, or commercially exploit website content without permission.
• Misrepresent your relationship with aurlevian™.

We reserve the right to restrict access, cancel affected orders, or take other reasonable action when prohibited activity is identified.

aurlevian™ may use third-party services including Shopify, payment providers, shipping carriers, analytics tools, communication services, and other business partners to support website operations.

The website may also contain links to third-party websites or services.

Third-party services operate under their own terms, privacy policies, and practices. aurlevian™ does not control and is not responsible for third-party websites, content, availability, security, or policies.

Customers should review applicable third-party terms before using external services.

aurlevian™ will not be responsible for delays, interruptions, failures, or inability to perform obligations caused by circumstances beyond reasonable control.

Such circumstances may include:

• Natural disasters or severe weather.
• Transportation interruptions or carrier delays.
• Customs procedures or government actions.
• Labor disruptions.
• Internet, technology, or system failures.
• Supply chain interruptions.
• Public emergencies or similar events.

We will make reasonable efforts to minimize the impact of such events and continue providing services where possible.

The website, products, and services provided by aurlevian™ are offered on an “as available” basis subject to applicable laws.

We make reasonable efforts to maintain accurate product information, website functionality, and service availability. However, we do not guarantee that every description, image, feature, or website element will always be complete, uninterrupted, error-free, or current.

To the maximum extent permitted by applicable law, aurlevian™ shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website, products, or services.

Nothing in these Terms limits consumer rights or remedies that cannot legally be excluded under applicable laws.

These Terms establish the general conditions governing the use of aurlevian.com and purchases completed through our online store.

Any disputes arising from website use, purchases, products, or these Terms will be handled according to applicable laws and procedures relevant to the transaction and customer location.

Customers may also have additional rights available under mandatory consumer protection laws in their jurisdiction.

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted.

Our failure to enforce any provision does not constitute a waiver of our right to enforce that provision in the future.

We may update these Terms from time to time to reflect changes to our products, services, website, business operations, or applicable requirements.

The latest version will always be available on this page with the updated revision date.

Your continued use of aurlevian.com after changes are posted indicates acceptance of the revised Terms.